BOOKINGS & CANCELLATIONS

​WEDDING CAKES can be booked as far as 18 months in advance. Because we are a small business, our weekends tend to fill up quickly. It is best to plan your cake tasting according to the season of your wedding. Remember the popular months of May – October and know that we can fill up as far as 4-6 months in advance.

​SPECIAL OCCASION CAKES, CUPCAKES & OTHER DESSERTS (i.e. birthday, anniversary, and showers) should be ordered as early as possible, we recommend at least 4-5 weeks in advance. Just like wedding cakes, we sometimes cannot take special occasion cake/cupcake orders especially on the weekends. Some desserts require special ordered items and need up to 2 weeks for shipping.

 

At the time your order is confirmed, a 50% deposit is required. Acceptable payment forms are Cash, Venmo, Zelle, or PayPal. If you wish to cancel your order after giving a deposit, a refund will be provided if the cancellation is made 7 days prior to the event date.

 

There are special circumstances in which we reserve the right to keep a portion of your payment if you cancel at the last minute. For example, if your order requires a special ordered item that has already been ordered or if we have begun work sculpting toppers for your order.

KARLA'S KAKES | HAYWARD, CA

hello@karlaskakes.com

510.305.6986

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